Wednesday, December 17, 2003


"Request cancelled by the user." "CrystalDecisions.CrystalReports.Engine" problem

When I try to print report from production IIS server (IISServer ---
I get error message: "Request cancelled by the user." "CrystalDecisions.CrystalReports.Engine"

Here is proposed solution:
Printing reports from or from Web Service

The idea is to update Machine.Config file (C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\CONFIG\machine.config). Particularly tag.
I updated "userName" tag and replaced original "machine" value with "system" value.

Crystal Reports started to work after that. But Gen6 identification was broken...

Current solution: I put DataReports web service (with Crystal Reports printing functionality) on QAServer computer (and set 'userName = "system"'.

Also "iisreset" is necessary in order to apply this web.config changes.

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